Where can I ask questions?
Is the schedule final?
The overall event schedule is available here. Additional events and activities may be scheduled. Participants will get the final schedule on the first day of the event. The detailed schedule will show where to meet on a daily basis. Participants are expected to meet on time – we are unable to delay our flight schedule in order to wait for latecomers. Participants who miss scheduled transportation to an event will need to arrange their own transportation to the event at their own cost.
May I attend any of the activities if I am not flying on the charter flight?
What does the ticket cost cover?
Your ticket includes:
- A reserved seat on our exclusive Star MegaDO flight operated by Aegean, in the class of service of your choice, with full meals and an open bar in all classes of service.
- Access to all events and receptions.
- Bus transportation to the events, when applicable.
- Transatlantic flights.
- Hotel rooms.
- Transportation to and from Zurich airport. We recommend using public transportation.
I cannot attend anymore. May I get a refund?
- If you cancel 45 or more days before departure, you are entitled to a refund of $150.00. This is not a change fee. This means that you are only getting $150 back. However you may choose to exchange your ticket instead for a $50 change fee – please see below.
- If you cancel within 44 days before departure, you will get a refund of $0.00.
I cannot attend anymore. May I trade my ticket with someone else?
- Contact us at email@example.com and state your intention to sell your ticket. The email MUST come from the seller.
- We will contact potential buyers on the waitlist. Each person on the waitlist will get one day to purchase their ticket. If we do not have any interested parties on our waitlist, you will be offered the option to find a buyer yourself.
- You will receive a refund, minus the $50 transfer fee, once a buyer acquires your ticket, and your registration will be canceled.
- One a ticket is transferred, all terms and conditions including the cancellation and change policies apply to the buyer. Exchanges are final.
- By selling your ticket, you void your participation in MegaDO promotions, including Aegean Gold status.
Can I book a specific seat on the charter or sit with my significant other?
Are upgrades available on the charter flight?
We expect all classes of service to sell out and do not offer upgrades of any kind. Should a passenger cancel and free up a premium seat, we may offer buy-up opportunities.
What are the secure flight and passport requirements?
May I share a hotel room?
You are free to share a room with any other attendee and split the costs. This will not impact your eligibility for promotions (as long all attendees sharing a room are registered guests.)